This website is operated by The Power-Box. Throughout the site, the terms “we”, “us” and “our” refer to The Power-Box. The Power-Box offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

• You acknowledge that you are 18 years of age or older.
• You acknowledge that you have consulted applicable international, federal, state, and local laws before ordering to ensure that either purchasing or possessing any of the products sold herein is not in violation of any applicable laws.
• You acknowledge that you are not purchasing our product with the intent to use such in the commission of a crime and hereby agree to hold harmless and indemnify our company, its owners, officers, directors, employees, agents, and representatives from any and all loss and liability associated with the purchase, shipping, possession, and use of any products sold by us.

Shipping Impacts:

• You acknowledge that the billing and shipping address you provide is accurate. We are not responsible for lost or returned packages in these instances. Refunds will be processed based on the policy below.
• You acknowledge that orders will be shipped as soon as we can process them. This usually means same-day or next-day. However, there are occasions where our crew is traveling which mean your order won’t go out until they are back.
• You acknowledge that some items may be out of stock and that shipments will be held until they can be fulfilled completely. If wanting certain items quicker, split up the order to account for those items out of stock.
• You acknowledge that shipping carrier times are an estimate based on averages. Issues might occur via weather, natural disasters, truck issues, etc and we can not control these types of issues.
• International orders: We cannot guarantee that you will or will not be charged any customs taxes or duties. Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel.
• You acknowledge that tracking information from carriers may not be 100% accurate.
• You acknowledge that if a shipment is returned from the carrier and through no fault of from us (inaccurate shipping address, customs/duties not paid, export restrictions, etc) that we will hold the shipment and do one of the following:

1. 1. Require additional shipping payment to resend the shipment and confirmation that whatever issue made the package come back to us has been resolved
   2. Refund the order of the product value only, as the shipping costs have already been utilized.

Lost / Damaged Shipment Policy:

• Shipments are only covered for default values from shipping carriers, which is typical $100 USD.
• Additional shipping insurance is available at the time of checkout to cover the full amount of the order.
• If a package is lost or damaged in transit we will work with the insurance provider to file a claim up to the value amount purchased and work with you to resolve the situation. This generally takes 1-2 months from a paperwork perspective.
• If there was a lost shipment, the full value of the order was insured, and we have inventory available we will ship out in parallel with the claims process.

Return and Refund Policy:

• Products have a 30-day return period unless otherwise specified.
• Products must be in perfect condition. No refund is given for used, damaged, or scratched products.
• Products must contain all components. Any component(s) not returned will be charged at full price.
• Shipping and handling charges are non-refundable on a return when shipping the item back to us.

You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website.

It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

A breach or violation of any of the Terms will result in an immediate termination of your Services.